Do You Have Questions?
CONTACT US
If you have any queries or suggestions, you can contact hisunpharma through a call, email, or send us a message through the following form.
FOR A QUICK RESPONSE
Office Address
Hisun Pharmaceutical Industries 37-A R-2 Gadoon Industrial Estate, Swabi, Pakistan, 23430
Frequently Asked Questions
What are the shipping charges & how long does it take to get delivered?
Shipping Charges will be Rs.150, but if the order costs Rs.2000 or more than this, then the shipping will be free.
How does our order verification process work?
To ensure order accuracy and prevent fraudulent activity, all orders placed with Hisun Pharma go through a verification process. Our team may contact you via phone call or WhatsApp to confirm order details before dispatch.
Once verified, your order is processed and shipped promptly. Unverified orders may be delayed or canceled for security reasons.
What are the exchange, return, and refund policies for Hisun Pharma?
We prioritize customer satisfaction and product quality.
Products can be exchanged or returned only if they are damaged, defective, or incorrectly delivered.
Requests must be made within 48 hours of delivery, along with proof (images or videos).
Items must be unused, unopened, and in original packaging.
Refunds (if applicable) are processed after inspection and may take 7–10 working days to reflect, depending on your payment method.
How do I return Hisun Pharma products if purchased from a different store?
Products purchased from third-party retailers, pharmacies, or online marketplaces cannot be returned or exchanged through Hisun Pharma directly.
For such purchases, please contact the original seller or store where the product was bought and follow their return or exchange policy.
